Terms & Conditions
Welcome to Tuwa Solutions. These Terms & Conditions ("Terms") govern your access to and use of our website, services, and digital platforms. By accessing our website or engaging our services, you agree to comply with these Terms. If you do not agree, please refrain from using our website or services.
1. Acceptance of Terms
By using this website or purchasing our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy.
2. About Tuwa Solutions
Tuwa Solutions provides enterprise technology services, including but not limited to:
- Cloud Solutions
- Managed IT Services
- Platform Engineering
- DevOps & CI/CD
- Cybersecurity
- Data & Analytics
- Cloud Migration
- Microsoft Azure Services
- Red Hat OpenShift Solutions
- High Performance Computing (HPC)
- Infrastructure Modernization
- Digital Transformation Consulting
3. Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms.
You agree not to:
- Violate any applicable laws or regulations.
- Attempt unauthorized access to our systems.
- Distribute malware or harmful software.
- Interfere with website security or performance.
- Copy or misuse website content without written permission.
4. Service Engagement
All consulting, implementation, migration, and managed services are provided according to mutually agreed proposals, quotations, Statements of Work (SOW), or contracts.
Project timelines, deliverables, pricing, and responsibilities are defined within individual agreements.
5. Quotes & Pricing
All pricing provided by Tuwa Solutions is subject to:
- Project scope
- Technical requirements
- Infrastructure complexity
- Resource availability
- Applicable taxes
Quotes remain valid only for the period specified within the proposal.
6. Payment Terms
Clients agree to make payments according to the agreed billing schedule.
Late payments may result in:
- Project delays
- Suspension of services
- Additional administrative fees where permitted
7. Intellectual Property
Unless otherwise agreed in writing:
- Website content remains the property of Tuwa Solutions.
- Logos, graphics, designs, documentation, and branding may not be reproduced without permission.
- Client-owned materials remain the property of the respective client.
8. Client Responsibilities
Clients are responsible for providing:
- Accurate project information
- Timely approvals
- Required system access
- Necessary licenses
- Third-party credentials when applicable
Project delays caused by missing information may impact delivery schedules.
9. Third-Party Platforms
Our services may integrate with platforms including:
- Microsoft Azure
- AWS
- Google Cloud
- VMware
- Red Hat
- Kubernetes
- GitLab
- Docker
Use of third-party services is subject to their respective terms and policies.
10. Confidentiality
Both parties agree to protect confidential business information shared during project execution.
Confidential information will not be disclosed to third parties unless required by law or authorized by the respective party.
11. Data Security
Tuwa Solutions follows industry best practices to protect client information using appropriate administrative, technical, and organizational safeguards.
However, no internet-based system can guarantee absolute security.
12. Warranties Disclaimer
Services are provided on an "as available" and "as agreed" basis.
Tuwa Solutions does not guarantee:
- Continuous website availability
- Error-free operation
- Specific business outcomes
- Guaranteed search rankings or financial results unless explicitly stated within a contract.
13. Limitation of Liability
To the maximum extent permitted by law, Tuwa Solutions shall not be liable for:
- Indirect damages
- Loss of profits
- Business interruption
- Loss of data
- Consequential damages
Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
14. Project Changes
Any changes outside the original project scope may require:
- Revised pricing
- Updated timelines
- Additional approvals
- New project documentation
15. Cancellation & Termination
Either party may terminate services according to the terms outlined within the applicable service agreement.
Completed work and outstanding invoices remain payable upon termination.
16. Website Availability
We strive to keep our website available at all times but cannot guarantee uninterrupted access due to:
- Scheduled maintenance
- Technical issues
- Security updates
- Circumstances beyond our control
17. External Links
Our website may contain links to third-party websites for informational purposes.
Tuwa Solutions is not responsible for the content, privacy practices, or services offered by external websites.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of New Jersey, United States, without regard to conflict of law principles.
19. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes become effective immediately upon publication on this website.
Users are encouraged to review this page periodically.
20. Contact Information
If you have questions regarding these Terms & Conditions, please contact us.
Tuwa Solutions
Address
9 Ginnie Ln, West Windsor Township, NJ 08550, United States
Phone
+1 (848) 274-0747
